In a move to ensure the deployment of safety measures during the monsoon in Mumbai, Adani Electricity Mumbai Ltd. (AEML) has activated its Central Disaster Control Centre (CDCC) from this month to address any exigency that is reported during the season, a release from AEML said.
The CDCC through satellite, wireless, hotlines, walkie-talkies and remote devices shall ensure seamless communication amongst internal departments and external authorities. The team will work 24×7 towards ensuring minimal supply downtime and quick turn around on incidents reported.
The company has carried out pre-monsoon checks and conducted preventive maintenance of equipment’s, including raising equipment identified within low-lying areas. It has also installed the water level sensors across 125 locations that have been identified very critical. Quick Response Teams (QRT) have been strategically deployed with a well-defined response, recovery, and restoration plan for the Electricity Distribution, Generation and Transmission network.
Adani Electricity has ensured availability of critical materials and equipment, emergency response boats & vehicles, emergency supply DG sets and dewatering pumps across strategic locations.
Robust network
Commenting monsoon preparedness, AEML spokesperson said, “During monsoons, our 100 per cent underground distribution network demonstrates its robustness as compared to overhead systems, with fewer outages attended to within acceptable time. However, with monsoon, several challenges come, and the reliable supply and consumer safety are the utmost priority at Adani Electricity. To raise awareness on electrical safety at consumer premises during the monsoon period, our teams are conducting consumer awareness sessions across Suburban Mumbai suburban.”
“We are fully equipped to mitigate all exigencies and respond effectively. We are available 24×7 to our consumers and QRT are on standby to provide additional support to our Central Disaster Management team in the case of an emergency,” added spokesperson.
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Touch points
In addition, consumers can contact Adani Electricity through dedicated 24×7 toll free helpline number, WhatsApp, SMS or Central Disaster Control Centre for any support during the monsoon period. The company will also be monitoring its website, mobile app, Elektra (bot) and social-media handles and will send critical alerts through these Consumer touch-points.